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Privacy Policy

Last updated: January 2025

Summary: Your conversations are private. We don't sell your data. We don't train AI models on your personal content. You can delete everything at any time.

1. Information We Collect

Information you provide

When you use Cabin, we collect:

  • Conversation data: The messages you exchange with aspects during sessions
  • Observations: Patterns and insights the system identifies from your conversations
  • Account information: Email address (if you create an account for Premium)
  • Payment information: Processed securely by our payment provider (we don't store card details)

Information collected automatically

  • Usage data: Session frequency, feature usage, general interaction patterns
  • Device information: Browser type, operating system, device type
  • Log data: IP address, access times, error logs for debugging

2. How We Use Your Information

We use your information to:

  • Provide and improve the Cabin dialogue experience
  • Maintain persistent memory across your sessions
  • Synthesize patterns from your conversations
  • Process payments and manage subscriptions
  • Send service-related communications
  • Ensure security and prevent abuse

We do NOT use your personal conversation data to train AI models. Your introspective content remains yours.

3. Data Storage and Security

Your data is stored securely with the following protections:

  • Encryption at rest: All stored data is encrypted
  • Encryption in transit: All connections use TLS/HTTPS
  • Access controls: Strict internal access limitations
  • Regular security audits: Ongoing assessment of our systems

Conversation data and observations are stored in secure databases with vector embeddings for semantic memory retrieval. This enables aspects to remember context from previous sessions.

4. Data Retention

  • Active accounts: Data retained while your account is active
  • Free users: Session data retained for 90 days of inactivity
  • Deleted accounts: Data permanently removed within 30 days of deletion request
  • Anonymized analytics: May be retained indefinitely for service improvement

5. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Export: Download your conversation history and patterns
  • Delete: Permanently remove all your data from our systems
  • Correct: Update or correct your account information
  • Object: Opt out of certain data processing activities

To exercise these rights, contact us at support@entercabin.com.

6. Third-Party Services

We use the following third-party services:

  • AI providers: For generating aspect responses (OpenAI, Anthropic). Conversations are sent to these providers but are not used to train their models under our agreements.
  • Payment processing: For handling subscriptions securely
  • Hosting: Cloud infrastructure providers with enterprise security

7. Cookies

We use essential cookies for:

  • Session management and authentication
  • Remembering your preferences
  • Security and fraud prevention

We do not use advertising or tracking cookies.

8. Children's Privacy

Cabin is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the application. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or concerns:

12. GDPR/CCPA Compliance

For EU residents (GDPR)

You have additional rights including data portability, the right to restriction of processing, and the right to lodge a complaint with a supervisory authority. Our legal basis for processing is your consent and legitimate interests in providing the service.

For California residents (CCPA)

You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell your personal information.